Today we shine the spotlight on Tsolmon Peters, our IT Support Technician, who keeps our technology and computers in tip top shape.
Where did you grow up?
I grew up in Mongolia.
What does your job entail (job duties and how does your work impact the public)?
IT Support Technician: Troubleshooting and Resolving Issues: Diagnose and resolve hardware, software, and network problems for users.
Installing and Configuring Systems; Set up and configure computers, printers, and other IT equipment. User Assistance: Provide technical support and guidance to users via phone, email, or in person.
How long have you worked for the District?
I have been here for two years.
What’s the most unique thing in your office or on your desk right now?
Honestly, my desk is standard, but I do have this pretty efficient clear desk pad. It’s oil and waterproof, I use it to keep my notes organized by slipping them underneath instead of using sticky notes.
What do you enjoy doing outside of work (hobbies, volunteering, etc.)?
I enjoy trying different foods, traveling and walk.
What educational background or experience do you bring to your role (degree(s), coursework, skills learned, etc.)?
I have an Associates in Applied Science, Information Technology Cybersecurity degree /USA, also Electrical engineering master’s and bachelor’s degree. /Mongolia
Is there family, significant other, or furry friend information you’d like to share?
I have a nice family with 2 daughters, my husband and little Pomerene dog.
What project(s) are you most proud of and why?
I am currently working on a project involving a Vulnerability Management tool called CB. This tool is designed to identify, assess, and mitigate vulnerabilities in endpoints within our network. By continuously scanning for security weaknesses, CB helps us prioritize and address potential threats before they can be exploited. This proactive approach ensures that our systems remain secure and compliant with industry standards, ultimately protecting our data and maintaining the integrity of our IT infrastructure.
What is your favorite band(s)?
I enjoy listening to current trending music bands, but in the past, I was more into artists like Michael Bublé.